A simple intake tool for Rhode Island tenants facing eviction
This prototype helps self-represented tenants organize key facts, understand likely issue categories, and generate a clear case summary for legal aid staff review.
- A structured multi-step intake
- Eligibility and issue-flag tagging for staff triage
- A plain-language results screen with next-step checklist
- Ermi — ask questions, get RI-grounded answers
- A printable Tenant Case Summary for RILS/RWU review
Rhode Island Eviction Help Desk Prototype
A focused workflow for tenants and legal aid staff:
Tenant completes guided intake
→ System organizes eviction facts and notices
→ Ermi answers questions using Rhode Island housing materials
→ A structured case summary is generated for staff review
How SmartProBono Works
Ermi – SmartProBono's Rhode Island Eviction Assistant
Ermi answers tenant questions about eviction notices, court procedures, and tenant rights using the tenant's intake information and Rhode Island housing materials to provide informational guidance.
- Answers tenant questions about eviction and landlord–tenant issues
- Uses intake context to tailor responses
- References Rhode Island Landlord-Tenant Handbook and Eviction Help Desk materials
- Provides informational guidance only—legal staff should review each situation
Grounded in Rhode Island Housing Materials
- Rhode Island Landlord-Tenant Handbook
- Eviction Help Desk Intake Form
- Rhode Island Legal Services guidance
SmartProBono provides informational tools to help tenants organize their situation before meeting with legal staff. It does not provide legal advice. Legal staff or attorneys should review each situation.